Peplink Balance 380 HW2 Router Firmware 6.3.1 Download

Posted at December 18, 2024 by PCI-DB Team

Peplink Balance 380 HW2 Router Firmware 6.3.1 Description

Important Notices:

- Firmware Downgrade is Unavailable for the Balance One: Please note that once 6.3.1 is installed on the Balance One, it will not be possible to downgrade. Dual-boot with older Firmware will still function, but each Firmware slot will not accept earlier Firmwares once it contains 6.3.1.
- Upgrade APs to AP Firmware 3.5.2 or Later Before Upgrading Balance and MAX devices to 6.2.1 or above: When running Balance and MAX Firmware 6.2.1 or above, Peplink routers will be unable to upgrade APs running 3.5.0 or below using upgrade packs. If you are using a Peplink router to manage APs running 3.5.0 or below, please upgrade APs to Firmware 3.5.2 or later before upgrading your Peplink router.
- Model Retirement: Please note that the following models will be retired and will not be supported by Firmware 6.3.0 onwards: Balance 380 Hardware Revision 1, Balance 380 Hardware Revision 2, Balance 700. To find the hardware revision of your Balance, please navigate to Status > Device.

Resolved Issues:

VLAN:
- When disabling a LAN port that has been assigned to a specific VLAN, the port will only return to the untagged VLAN instead of being disabled.
- Compatible with Surf SOHO HW2

Firewall:
- Firewall rules are unable to function when they are used with configuration scheduling.
- Compatible with All Balance / MediaFast / MAX models
- Compatible with Surf SOHO

InControl:
- When a router is connected using a USB modem, the connection will appear to fluctuate in InControl 2 despite it actually being stable.
- Compatible with All Balance / MediaFast / MAX models
- Compatible with Surf SOHO

SpeedFusion:
- The SpeedFusion Tx statistics reported by the Web UI are inconsistent.
- Compatible with Balance One, 210, 310, 305, 380, 580, 710, 1350, 2500
- Compatible with MAX 700, Transit, HD2, HD2 Mini, HD2 IP67, HD4
- Compatible with MediaFast HD2, HD4, 200, 500, 750

PepVPN:
- When Layer 2 PepVPN connects or disconnects, the LAN MAC address may change.
- Compatible with All Balance / MediaFast / MAX models
- Compatible with Surf SOHO

AP Controller:
- The AP Controller is unable to save AP Firmware packs (for uploading onto APs).
- Compatible with All Balance Models
- Compatible with MAX 700, HD2, HD2 Mini, HD2 IP67, Transit, HD4
- Compatible with MediaFast 200, 500, HD2, HD4

PepVPN:
- When attempting to perform failover between two links within a PepVPN connection, data will not pass through the second link.
- Compatible with All Balance / MediaFast / MAX models
- Compatible with Surf SOHO

WAN Port:
- A WAN connection will show as "No Cable Detected" even when a functioning network cable is plugged-in.
- Compatible with Surf SOHO HW2

Cellular:
- Upon startup, a cellular WAN occasionally do not connect.
- Compatible with Balance 30 LTE
- Compatible with MAX All models except the 700 and OTG
- Compatible with MediaFast HD2, HD4

LAN Ports:
- The LAN switch will reset every time changes are applied to the router.
- Compatible with All Balance / MediaFast / MAX models
- Compatible with Surf SOHO

Web Blocking:
- Web blocking category configurations do not apply after a reboot.
- Compatible with Balance One, 210, 310, 305, 380, 580, 710, 1350, 2500
- Compatible with MAX BR1, BR1 ENT, BR2, Transit, OTG, 700 HD2, HD2 Mini, HD4,
- Compatible with MediaFast 200, 500, 750, HD2, HD4
- Compatible with Surf SOHO

USB WAN:
- The USB modem is unable to connect on the Balance 580 HW1.
- Compatible with Balance 580 HW1

Known Issues:

PepVPN:
- PepVPN chart inaccurately shows packet loss if encryption is enabled.
- Affects Balance 2500
- Affects MAX HD4
- Affects MediaFast HD4

Captive Portal:
- Captive Portal will not redirect if the DNS proxy has been disabled.
- Affects All Balance / MediaFast models
- Affects MAX BR1, BR2, 700, HD2, HD4

PepVPN:
- When using iTunes or Remote to Airplay to an AppleTV over PepVPN, Bonjour Forwarding does not function.
- Affects All Balance / MediaFast / MAX models
- Affects Surf SOHO

L2TP with IPSec:
- If multiple Windows clients are set up behind the same NAT router, they may not be able to establish L2TP/IPsec connections concurrently.
- Affects All Balance / MediaFast / MAX models
- Affects Surf SOHO

SpeedFusion:
- SpeedFusion WAN Smoothing does not function as well if QoS is enabled.
- Affects Balance One, 210, 310, 305, 380, 580, 710, 1350, 2500
- Affects MAX Transit, HD2, HD2 Mini, HD4, OTG, 700
- Affects MediaFast HD2, HD4, 200, 500

VLAN:
- When creating multiple VLANs and configuring a LAN port as a VLAN trunk, devices on the tagged VLAN will end up getting IP addresses from the untagged VLAN.
- Affects Surf SOHO HW2

Firmware Installation Procedure:

- Firmware upgrade functionality is located at System>Firmware.
- Download a firmware image compatible with your device model.
- Click Choose File to select the firmware file from the local computer.
- Click Manual Upgrade to send the firmware to the Peplink unit.
- It will then automatically initiate the firmware upgrade process.
- Please note that all Peplink devices can store two different firmware versions in two different partitions. A firmware upgrade will always replace the inactive partition. If you want to keep the inactive firmware, you can simply reboot your device with the inactive firmware and then perform the firmware upgrade.

Status LED Information during firmware upgrade:
- OFF – Firmware upgrade in progress (DO NOT disconnect power.)
- Red – Unit is rebooting
- Green – Firmware upgrade successfully completed

Report a Bug:

- To report a bug, please open a support ticket at Peplink Support Ticket.

About Router Firmware:

Before you consider downloading this firmware, go to the system information page of the router and make sure that the currently installed version isn’t either newer or matching this release.

Due to the large variety of router models and different methods for upgrading the device, it is highly recommended that you read and, above all, understand the installation steps before you apply the new firmware, even if you are a power user.

In theory, these steps shouldn’t be much of a hassle for anyone, because manufacturers try to make them as easy as possible, even if they don’t always succeed. Basically, you must upload the new firmware to the router through its administration page and allow it to upgrade.

If you install a new version, you can expect increased security levels, different vulnerability issues to be resolved, improved overall performance and transfer speeds, enhanced compatibility with other devices, added support for newly developed technologies, as well as several other changes.

If you’re looking for certain safety measures, remember that it would be best if you perform the upload using an Ethernet cable rather than a wireless connection, which can be interrupted easily. Also, make sure you don’t power off the router or use its buttons during the installation, if you wish avoid any malfunctions.

If this firmware meets your current needs, get the desired version and apply it to your router unit; if not, check with our website as often as possible so that you don’t miss the update that will improve your device.

  It is highly recommended to always use the most recent driver version available.

Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.

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