Peplink Balance 380 HW2 Router Firmware 6.2.2 Download

Posted at November 5, 2024 by PCI-DB Team

Peplink Balance 380 HW2 Router Firmware 6.2.2 Description

Important Notices For Upgrades From Firmware 6.2.0 or Below:

- Internal Network Firewall Rules Will Need to Be Reconfigured: To increase protection for traffic running between internal networks, Firmware 6.2.2 introduces the new “Internal Network Firewall Rules” table. If you have previously added firewall rules with both the source and destination pointing to internal networks, please reenter the rules under the new “Internal Network Firewall Rules” table.
- AP Controller Users, Please Upgrade APs to 3.5.2 Before Upgrading to 6.2.2: When running Firmware 6.2.2, Peplink routers will be unable to upgrade APs running 3.5.0 or below using upgrade packs. If you are using a Peplink router to manage APs running 3.5.0 or below, please upgrade APs to Firmware 3.5.2 before upgrading your Peplink router.

Important Notices For Upgrades From Firmware 6. 1 or Below:

- If your device is running Firmware older than 5.3.12, please upgrade to 5.3.12 first before upgrading to 6.2.2.
- Adjustment Needed for AP One AC Mini: In order for clients to connect to the AP One AC Mini using 802.11ac, you will need to make a slight adjustment. Please go to the Web UI and navigate to AP > Profiles > “your profile”. There, find the “5Ghz channel bonding” setting and change it to “auto”.
- Layer 2 PepVPN Profiles Need Reconfiguration: Layer 2 PepVPN is now easier to use and more flexible. However, PepVPN profiles created using Firmware 6.1 or below will need to be reconfigured to work in Firmware 6.2 and above.

New Features

Social WiFi Hotspot with Facebook Login
- Use InControl 2 to configure and customize a captive portal per SSID. Guests can connect using Facebook, Open Access, Guest Accounts, or with a Token.
- An active InControl 2 subscription is required.
- Navigation: InControl 2 > WiFi AP > Group Wide SSID Settings
- Compatible with Balance: One, All MAX models

L2TP with IPsec
- Peplink products can now accept L2TP/IPsec connections, giving remote clients a safe and convenient way to remotely access trusted networks via a supported client device. Supported L2TP with IPsec client devices: Windows / OS X / iOS / Android.
- Navigation: Balance: Network > Misc. Settings> Remote Access MAX: Advanced > Remote User Access
- Compatible with All Balance / MediaFast / MAX models, Surf: SOHO

Full AP Controller License Goes Free
- From Firmware 6.2.2 onwards, all AP controller enabled devices will support the maximum number of APs they can support without any licence activation. 
- Compatible with All Balance / MediaFast Models, MAX: 700, OTG, BR1, BR2, HD2, HD2 mini, HD4

Extended LACP Support
- LACP (802.3ad) support has been extended to Balance 305/380 and above. These machines now have the ability to combine the bandwidth of multiple LAN ports into a single connection.
- Compatible with Balance: 305, 380, 580, 710, 1350, 2500, MediaFast: 500

SIM Toolkit: USSD Support
- For devices with USB WAN support or integrated cellular modems. Enter USSD codes in the WebUI to access functions such as payment. Feature availability and functionality varies by carrier.
- Navigation: Advanced > Misc. Settings > SIM Toolkit
- Compatible with All Balance / MediaFast / MAX models, Surf: SOHO

Experimental: USB Ethernet Adapter support for Balance
- Selected Balance models can now support USB Ethernet adapters, effectively turning the USB port into an Ethernet port. Please note that this is an experimental feature, supporting selected USB Ethernet adapters only.
- Compatible with Balance: 305, 380, 580, 710, 1350, 2500, MAX: All products equipped with a USB port will support this feature, Surf: SOHO.

Feature Improvements

- H. A.: I​n an HA configuration, the slave can now be managed by InControl 2, as well as deliver Email notifications.[ Balance: ​210, 310, 305, 380+, 2500, MediaFast​: All Models, MAX: ​700, HD2, HD2, mini, HD2 IP67, HD4 ]
- SNMP: ​Peplink products will now deliver SNMP traps for WAN up/down[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- Wi­Fi: ​The HD4 now supports concurrent 2.4GHz and 5GHz Wi­Fi by changing Wi­Fi WAN to Wi­Fi AP.[ MAX: ​HD4, MediaFast: ​HD4 ]
- PPPoE: ​Access the web admin page of a connected DSL modem on PPPoE WAN.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- DNS: ​Dedicate a specific interface to handle DNS inquiries for a specific domain name. (e. g. www. peplink. com → WAN 1).[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- Web­UI: ​On the PepVPN (SpeedFusion) status page, a yellow icon indicates that WAN is in standby mode, rather than red.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- CLI: ​Use CLI to backup router configurations via TFTP.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- Wi­Fi WAN: ​Added channel selection support in the Wi­FI WAN settings menu.[ MAX: ​700, OTG, BR1, BR2, HD2, HD4, MediaFast: ​HD2, HD4, Surf: ​SOHO ]
- LAN Access: ​Determine which LANs and VLANs can access the router’s Web UI, CLI, and other control interfaces.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]

Resolved Issues

- PepVPN: When two peers try to establish PepVPN to each other at the same time, there is a chance that they will fail to connect.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- L2TP with IPsec: ​Windows clients trying to establish L2TP with IPsec connection may get Error 809 and fail to connect.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- Bandwidth Quotas: ​The Surf SOHO, MAX BR1, and MAX On­The­Go are unable to reset their bandwidth quotas after going through a cold power cycle.[ MAX: ​BR1, On­The­Go, Surf: ​SOHO ]
- IPsec: I​Psec site to site VPN will not connect using PPPoE WAN.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- Captive Portal: ​The captive portal will not respond to the default browser of older mobile devices running Android 4.4 or older.[ All Balance / MediaFast models, MAX: ​BR1, BR2, 700, HD2, HD4 ]
- Captive Portal: ​Clients will be unable to access the Captive Portal if it has been enabled on multiple VLAN and Inter­VLAN routing is disabled.[ MAX: ​BR1, BR1 ENT, HD2, HD2 mini ]
- PepVPN: I​f PepVPN is established behind NAT, after a period of usage, PepVPN will become unstable after a WAN up / WAN down event.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]

Known Issues

- PepVPN: P​epVPN chart may show severe packet loss if encryption is enabled.[ Balance: ​2500, MAX: ​HD4, MediaFast: ​HD4 ]
- Captive Portal: ​The Captive Portal will not redirect if the DNS proxy has been disabled.[ All Balance / MediaFast models, MAX: ​BR1, BR2, 700, HD2, HD4 ]
- Captive Portal: ​Support for Local Guest Account Mode has been temporarily suspended. This feature is scheduled to return in Firmware 6.3.0.[ All Balance / MediaFast models, MAX: ​BR1, BR2, 700, HD2, HD4 ]
- Captive Portal: ​When logging into the Captive Portal using user authentication, clients will be unable to see the terms & conditions.[ All Balance / MediaFast models, MAX: ​BR1, BR2, 700, HD2, HD4 ]
- PepVPN: ​When using iTunes or Remote to Airplay to an AppleTV over PepVPN, Bonjour Forwarding does not function.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]
- L2TP with IPSec: Multiple Windows clients behind the same NAT router may not be able to establish L2TP/IPsec connections concurrently.[ All Balance / MediaFast / MAX models, Surf: ​SOHO ]

About Router Firmware:

Before you consider downloading this firmware, go to the system information page of the router and make sure that the currently installed version isn’t either newer or matching this release.

Due to the large variety of router models and different methods for upgrading the device, it is highly recommended that you read and, above all, understand the installation steps before you apply the new firmware, even if you are a power user.

In theory, these steps shouldn’t be much of a hassle for anyone, because manufacturers try to make them as easy as possible, even if they don’t always succeed. Basically, you must upload the new firmware to the router through its administration page and allow it to upgrade.

If you install a new version, you can expect increased security levels, different vulnerability issues to be resolved, improved overall performance and transfer speeds, enhanced compatibility with other devices, added support for newly developed technologies, as well as several other changes.

If you’re looking for certain safety measures, remember that it would be best if you perform the upload using an Ethernet cable rather than a wireless connection, which can be interrupted easily. Also, make sure you don’t power off the router or use its buttons during the installation, if you wish avoid any malfunctions.

If this firmware meets your current needs, get the desired version and apply it to your router unit; if not, check with our website as often as possible so that you don’t miss the update that will improve your device.

  It is highly recommended to always use the most recent driver version available.

Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.

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