Posted at November 5, 2024 by PCI-DB Team
Install Driver AutomaticallyDevice Name | Avaya 9620L IP Phone Firmware 2.6.11 |
---|---|
Category | Voip Voice Over Ip |
Manufacturer | Avaya |
File Size | 8.9 MB |
Supported OS | OS Independent |
- When the Power Management error screen is displayed, it is not possible to log in because the Log In screen is not displayed.
- Outgoing call failure for calls which require authorization code.
- If a call is made to a deskphone and ended very quickly before answering, the History button will light but the call will not appear in the Call Log.
- A contact (originally added via SMGR) is added as a local contact. If that local contact is edited to add another work number, then the additional number is not saved.
- If a user has a very large number of contacts (200 or more), then there is a multiple-second delay when using the “Assign Speed Dial Entries” procedure.
- Phone has two bridge appearances of another extension. If a call is made on one bridge appearance, and then a second call is made on the other bridge appearance during a “transfer” operation, then cannot complete the transfer.
- Phone has two bridge appearances of two different extensions.
- If a call is made on one bridge appearance, and then a second call is made on the other bridge appearance during a “transfer” operation, then cannot complete the transfer.
- Phone has two call appearances. A call is made on one appearance, another call is made on the other appearance, and the user presses the “Conf” softkey. The “Join” softkey is not displayed.
- Phone incorrectly counts “+” as a digit when applying call display formatting rules
- Wrong Call Appearance state during a conference following a failover to a 3rd-party gateway.
- User cannot press the “Hold” soft-key and voice path is lost during a conference following a failover to a 3rd-party gateway.
- “Direct IP-IP Audio Connections?” and “Initial IP-IP Direct Media?” parameters are set to “y”, and phones are configured with RTCPMON parameter. When two phones are in a failover mode, pressing “Hold” on one phone drops the call on the second phone
- Incorrect public dial tone is generated when COUNTRY is set to ITALY during non-AST failover.
- If a list of HTTP file servers are configured via LLDP with the third (or later) being valid, and the SIP proxy is configured via a settings file, then the phone will reboot on the log-in screen before successfully retrieving the configuration file.
- When using TLS/SRTP, phones are incorrectly reporting encryption as “Unknown” instead of “AES”.
- After “CLEARing” a phone, and logging in, not all information is retrieved from PPM.
- Hold via 3rd-party Call Control is rejected if the phone is in a conference call.
- Commands for a conference bridge are intermittently not recognized.
- In-band DTMF commands are not recognized when Initial IP-IP Direct Media is turned on.
- When trying to “Restore Default Button Labels Screen”, pressing the “OK” button does not restore to the default labels.
- AUDIOENV settings are sometimes not applied until after a second reboot of the phone.
- Deskphone is incorrectly shown as “Available” (instead of “Away”) when the AES “Out of Office” timer expires.
- Deskphone is not able to authenticate successfully against Session Manager that has custom server certificates.
- Deskphone does not transfer software files using HTTPS when set to only use HTTPS. NOTE: Customers will still need to use http to upgrade to SIP
- Following a failover from one Session Manager to the backup Session Manager, this enhancement reduces the time required to re-synchronize the state of the IP Deskphone with Communication Manager.
It is highly recommended to always use the most recent driver version available.
Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.
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